Privacy Policy

Personal Information: When you shop with us, we collect:

• Name, phone number, and email address
• Delivery address and billing information
• bKash account details (for payment processing)
• Order history and preferences

Technical Information: We automatically collect:

• IP address and device information
• Browser type and operating system
• Cookies and usage data
• Location information (approximate)

bKash Payments:

• We do not store your bKash PIN or password
• Transaction IDs are encrypted and stored securely
• Payment processing follows bKash security standards
• Financial data is separated from other personal information

Cash on Delivery:

• No financial information is stored for COD orders
• Only contact and delivery details are required
• Payment is collected securely by our delivery partners

We may share your information only in the following circumstances:

• Delivery Partners: Name, phone, and address for order delivery
• Payment Processors: bKash for payment processing
• Legal Requirements: When required by Bangladesh law or court order
• Business Transfer: In case of merger, acquisition, or sale of assets

We never sell your personal information to third parties for marketing purposes.

We use cookies to enhance your experience:

• Essential Cookies: Required for basic site functionality
• Analytics Cookies: Help us understand site usage
• Marketing Cookies: For personalized promotions (with consent)

You can control cookie settings through your browser preferences.

Under Bangladesh law, you have the right to:

• Access and review your personal information
• Correct inaccurate or incomplete information
• Request deletion of your personal data
• Opt-out of marketing communications
• Restrict processing of your information

To exercise these rights, contact our customer service team.

We implement robust security measures:

• SSL encryption for all data transmissions
• Secure servers with firewall protection
• Regular security audits and updates
• Employee training on data protection
• Limited access to personal information

Our services are not intended for children under 18. We do not knowingly collect personal information from minors. If we become aware that we have collected information from a child under 18, we will take steps to delete such information immediately.

We may update this privacy policy from time to time. Any changes will be posted on this page with an updated revision date. For significant changes, we will notify you via email or WhatsApp before the changes take effect.

Last Updated: July 18, 2026